Everyone gets a seat at the counter.

The standard we build to

This site aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium. We also work to the Level AA criteria added in WCAG 2.2.

We describe the site as partially conformant: most of it meets the standard, and the issues listed below don't yet. We reviewed it carefully, but it hasn't been tested by people who rely on screen readers or other assistive technology every day, and no independent auditor has assessed it. Until that happens, "partially conformant" is the honest description.

The last review was on October 14, 2026. It covered every page and combined automated testing with manual checks: keyboard-only navigation, heading and landmark structure, color contrast measured against the colors that actually render, and layout on a 320-pixel-wide screen.

What's in place

• Everything can be used with a keyboard alone, and the browser's focus outline shows where you are.
• A "Skip to main content" link is the first thing a keyboard or screen reader user reaches, so the header doesn't have to be tabbed through on every page.
• A Pause motion button at the top of the home page stops the video and both scrolling text strips, and the strips also pause while you hover over them. If your device is set to reduce motion, nothing moves and the video isn't downloaded at all.
• Every image has a text description. Decorative pieces, like the drawn street maps, textures, and scrolling strips, are hidden from screen readers, and each map's address is written out in text beside it.
• Text and background colors were measured for contrast, including text on the colored bands and the text over the home page video, which was checked against its brightest frames.
• The layout reflows down to a 320-pixel-wide screen and at 200% zoom without cutting off content or making you scroll sideways.
• Pages use real headings and landmarks, so assistive technology can jump between sections.
• There are no forms, accounts, or time limits anywhere on this site.

What we know isn't right yet

• Online ordering happens on another company's site. The Order buttons take you to Famished, where our menu and checkout live. We don't control that site's code. If you hit a barrier while ordering, tell us anyway and we'll raise it with them.
• Directions open in Google Maps. The maps on this site are drawings, not interactive maps. The Directions buttons hand you to Google.
• No assistive technology user testing yet. Our review was careful, but it isn't the same as watching someone who relies on a screen reader use the site.

If something doesn't work, we want to hear about it.

You don't need to know the technical reason or the right words for it. "I couldn't place an order with my screen reader" is exactly the kind of message that helps. Tell us what you were trying to do and what got in the way.

We aim to reply within five business days. If a problem is stopping you from ordering, call either cafe during opening hours and we'll help you get your order in while we fix the site.

If what you report is a real barrier on this site, we'll fix it. If it's on the ordering site, we'll pass it on to Famished and let you know we have.